At 298bet, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the 298bet platform, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.
Six core commitments that define how 298bet handles your information — before you read the full policy below.
Every page on 298bet is served over HTTPS with SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit so they cannot be intercepted by third parties.
298bet does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your account, process transactions, and comply with our legal obligations.
You have the right to access, correct, or request deletion of your personal data held by 298bet at any time. Simply contact our support team and we will process your request in accordance with applicable data protection requirements.
All personal data collected by 298bet is stored on secure servers with access controls, encryption at rest, and regular security audits. Only authorised 298bet personnel with a legitimate need can access your data.
298bet uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. We explain exactly which cookies we use and why — and you can manage your cookie preferences at any time.
298bet processes personal data in compliance with applicable data protection legislation. We only collect data that is necessary for the purposes described in this Privacy Policy and retain it only for as long as required.
298bet is an online gaming and sports betting platform operating at https://298bet.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "298bet", "we", "us", or "our", it means the 298bet platform and the team responsible for operating it.
298bet acts as the data controller for the personal information you provide when registering and using the platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how 298bet handles your data, you can reach us at [email protected].
298bet collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of data we collect are outlined below.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Processing deposits and withdrawals |
| Verification Data | National ID, passport copy, selfie | KYC identity verification |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration | Platform improvement and responsible gaming monitoring |
| Communications Data | Support chat logs, emails sent to 298bet | Customer support and dispute resolution |
Note: 298bet does not collect or store full payment card numbers. All financial transactions are processed through bKash, Nagad, and Rocket — your mobile wallet credentials are never stored on 298bet servers.
298bet collects your personal data through several channels depending on how you interact with the platform.
When you register a 298bet account, you provide us with your name, date of birth, mobile number, and email address. When you make a deposit or request a withdrawal, you provide payment information. When you contact 298bet support, you provide the details included in your message.
When you visit and use the 298bet platform, we automatically collect technical data including your IP address, device information, browser type, and usage data such as which pages you visit and how long you spend on them. This data is collected using cookies and similar tracking technologies — see Section 6 for full details.
298bet may receive data about you from third-party identity verification providers when you complete the KYC process, and from payment processors when transactions are completed. We may also receive fraud prevention data from third-party security services that help us protect the platform and its players.
298bet uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. Here is a clear breakdown of why we process your data.
Marketing communications: 298bet will only send you promotional messages if you have opted in to receive them. You can opt out at any time by contacting support or updating your account notification preferences.
298bet does not sell your personal data. We share your data only with trusted third parties where it is necessary to operate the platform or comply with legal obligations. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection standards.
To process your deposits and withdrawals, 298bet shares necessary transaction data with bKash, Nagad, and Rocket. These providers operate under their own privacy policies and security standards.
When you complete KYC verification on 298bet, your identity documents and verification data are shared with our approved identity verification partner. This is required to confirm your age and identity in line with our licensing obligations.
298bet works with third-party security and fraud prevention services. These providers may receive technical data such as IP addresses and device fingerprints to help identify and block fraudulent activity on the platform.
298bet may be required to disclose your personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law. We will only disclose the minimum data necessary to comply with such requirements.
298bet uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 298bet platform — for example, you may be logged out more frequently if session cookies are blocked.
298bet retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods depend on the type of data.
When your data is no longer required, 298bet will securely delete or anonymise it so that it can no longer be linked back to you.
As a 298bet player, you have rights over your personal data. 298bet is committed to honouring these rights promptly and transparently. Here is what you can ask us to do.
To exercise any of these rights, contact 298bet support at [email protected]. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.
Please note: Some data deletion requests may not be fully fulfilled where 298bet is legally required to retain certain records — for example, transaction data held for AML compliance purposes.
298bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.
While 298bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your 298bet account has been compromised, contact support immediately at [email protected].
298bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register or use the 298bet platform under any circumstances.
If 298bet becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed and all associated data will be deleted. If you believe a minor has registered on 298bet, please contact us at [email protected] so we can investigate and take action promptly.
298bet may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, 298bet will make reasonable efforts to notify registered players via email or an on-platform notification. We encourage you to review this Privacy Policy periodically so you are always aware of how 298bet handles your information.
Continued use of the 298bet platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 298bet handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.
Email: [email protected]
You can also visit our FAQ page for answers to common questions about your account and data, or review our Terms and Conditions for the full rules governing your use of the 298bet platform.